Privacy Policy

Privacy Policy

Last updated: April 2026

Relievoo Australia ("we", "us", "our") operates au.therelievoo.com. This policy explains how we collect, use, and protect your personal data in accordance with the Australian Privacy Act 1988.

Information We Collect

  • Personal information: Name, email address, shipping address, phone number, and payment details when you place an order.
  • Browsing data: IP address, browser type, pages visited, and cookies for analytics and site improvement.

How We Use Your Information

  • To process and fulfil your orders
  • To communicate with you about your order, account, or customer service enquiries
  • To improve our website and customer experience
  • To send promotional emails (only with your consent — you can unsubscribe at any time)

Data Sharing

We do not sell your personal data. We only share information with trusted third-party services necessary to operate our business (e.g., payment processors, shipping providers, analytics tools).

Data Security

We implement industry-standard security measures to protect your data. All transactions are processed through secure, encrypted connections.

Your Rights

You have the right to access, correct, or request deletion of your personal data at any time. Contact us at support@therelievoo.com.

Cookies

Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

Contact Us

For privacy-related enquiries, email us at support@therelievoo.com.